Amjad Kassem Red Ribbon

This is very helpful !! great support! thank you very much @Ivy Lopez-Oracle

This is very helpful Pauline! thank you very much. Regards Hakam

Hello Micah! This is very good news ! I wonder if those Gurus can guide me on how to make this workflow :) Regards Hakam

thank Emilia, I found the fix for this, I created a middle state for the delay and the workflow worked :) here are the screenshots before and after for the records.

Thank you Michelle for your help. have a great day ahead! Regards Hakam